Privacy Policy
Last updated on 30 January 2026
Amanda’s Zen Den is committed to protecting your privacy and handling your personal data with care, respect, and transparency.
Who we are
Amanda’s Zen Den
Website: https://shopazdcom.onyx-sites.io
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: amandaszenden111@gmail.com
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent. This helps us with spam detection and keeping the space safe.
An anonymised string created from your email address (also known as a hash) may be shared with the Gravatar service to check if you use it. The Gravatar privacy policy can be viewed here:
https://automattic.com/privacy/
Once your comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download images and extract this information.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are purely for your convenience so you don’t need to re-enter your details next time. These cookies last for one year.
If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. This cookie does not contain any personal data and is removed when you close your browser.
When you log in, we set cookies to save your login details and screen preferences:
• Login cookies last for two days
• Screen preference cookies last for one year
• If you select “Remember Me”, your login will remain for two weeks
Logging out removes these cookies.
If you edit or publish content, an additional cookie may be saved in your browser. This cookie contains no personal data and simply records the post ID. It expires after one day.
Online shop & payments
When you purchase from Amanda’s Zen Den, we collect the personal information needed to process and fulfil your order. This may include your name, billing address, shipping address, email address, phone number, and order details.
Payments are processed securely through third-party payment providers supported by WooCommerce. We do not store or have access to your full payment card details.
Reiki bookings & contact forms
When you book a Reiki session, make an enquiry, or contact us through the website, we may collect personal information such as your name, email address, phone number, and booking details.
This information is used solely to:
• manage bookings and appointments
• communicate with you about your session
• provide the service you have requested
We do not collect medical records or sensitive health data through the website.
Booking and enquiry information is retained only for as long as necessary to manage appointments and meet basic record-keeping requirements.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images, or articles. Embedded content behaves in the same way as if you visited the other website directly.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content, particularly if you are logged into their platform.
Who we share your data with
We only share your data where necessary to operate the website and fulfil orders. This may include payment processors, shipping providers, website hosting services, and security or spam detection services.
If you request a password reset, your IP address will be included in the reset email for security purposes.
We do not sell, trade, or rent your personal data to third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to recognise and approve follow-up comments automatically instead of holding them for moderation.
If you register an account on our website (where applicable), we store the personal information you provide in your user profile.
• You can view, edit, or delete your personal information at any time
• Your username cannot be changed
• Website administrators can also view and edit this information
Order information is retained as required for legal, accounting, and tax purposes.
What rights you have over your data
You have the right to request a copy of the personal data we hold about you, including any data you have provided to us.
Reiki booking information is treated confidentially and is never shared without your consent, unless legally required.
You may also request that we erase your personal data. This does not include any information we are required to keep for administrative, legal, or security reasons.
To make a request, please contact:
amandaszenden111@gmail.com
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Some data may be processed outside the UK, but only where appropriate safeguards are in place to protect your information.
Changes to this policy
This Privacy Policy may be updated occasionally to reflect changes in law or how the website operates. Any updates will be posted on this page.